Some examples are Cortana voice assistant, Bing search, RapidID security check for Uber driver through face recognition. Rapid technology changes create changes in the market environments. This will also impact the business leaders how to put the companies’ strategies related to AI for businesses. Below are the findings done by Microsoft AI and Microsoft EMEA President’ insights. Top three areas where high-growth companies expect to use more AI in the coming year:
- Decision-making: 53% (33% for lower growth)
- Optimizing processes: 43% (34% for lower growth)
- Developing new products and services: 28% (27% for lower growth)
Key challenges that leaders see, related to AI:
- Adapting rapidly to new and changing market environments (47%)
- Promoting a culture for humans to thrive off AI (41%)
- Developing ideas for how AI can help add value to customer solutions (40%)
